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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
A slim, powerful pair of stereo loudspeakers. Designed to be placed anywhere, built to stream anything.
Hi-res wireless stereo speakers
A slim, powerful pair of stereo loudspeakers. Designed to be placed anywhere, built to stream anything.
Stereo excellence. In tune with you.
Beolab 28 is slimmer, smarter and more surprising than any stereo speaker you've experienced before. Position it anywhere in the home, stream anything you want instantly, and be immersed in powerful studio-grade sound that automatically adapts to your space. All in a beautifully elegant form that can be controlled with a touch.
STUDIO-GRADE SOUND
Active loudspeaker technology, evolved
All-in-one speakers expertly tuned to give you a studio-quality listening experience at home, with 1250 watts of pure power and a wide frequency range of 27Hz to 23KHz. Advancing on the active loudspeaker technology we pioneered in 1986, Beolab 28 takes the classic column design and built-in amplifier formula to new heights. Digital Sound Processing (DSP) controls every driver individually, delivering exceptional clarity and depth from a system designed to last.
FEEL THE LOW END
Powerful bass. Precision control.
A custom-designed, downward-facing woofer and ingenious driver arrangement combine to deliver immersive bass. Advanced Adaptive Bass Linearization (ABL) technology precisely monitors output, reducing excessive peaks and ensuring optimal performance at all levels.
ADVANCED DRIVER CONFIGURATION
Sensitive, directional sound
Three custom-designed 3" drivers and tweeter, perfectly placed for exceptionally high sensitivity and directionality. An innovative 6.5" woofer fires downwards for a minimalistic profile and powerful bass. An all-in-one speaker that shines no matter where it sits.
ACTIVE ROOM COMPENSATION
A flawless listening experience
Active Room Compensation acoustically optimises the low end based on the speaker's position and the room. This gives you the freedom to place the speakers anywhere you like – whether in a tight corner or up on the wall. The result: perfect playback, every time.
Precise sound across the room
Enjoy the full breadth of your music. Beolab 28 is designed to adjust the sound to match any moment, from private listening sessions to dinner parties.
NARROW MODE
Precision listening
Experience the true sweet spot, with ultra-precise music reproduction optimised for focused listening. Every note reaches your ears unaffected by reflections from walls or objects.
WIDE MODE
Rich, shared sound
A broader soundstage optimised to deliver full-impact audio to everyone in the room. This mode is ideal for dinner parties and movie nights.
PLAY ANYTHING - INSTANTLY
Instant wireless connectivity
Stream your favourite music using Chromecast, Airplay or Bluetooth. Beolab 28 works effortlessly with your preferred music services and has Bang & Olufsen Radio built-in for easy access to the stations you love. Connect with your home entertainment set up for imensive surround sound and enjoy movies and TV shows with uninterrupted audio and perfect lip-sinc. Control it all with Beoremote One BT, Beoremote Halo or the Bang & Olufsen App.
CUSTOMISATION
Personalise your own Beolab 28
When it comes to finalising an aesthetic, every choice counts. So we want to give you the opportunity to be the one making the choices. Pick your favourite materials and colours to make Beolab 28 your own.
CLASSIC DESIGN REDEFINED
Enhance any interior
A slender silhouette and 25 cm footprint, perfectly placed either on the floor or the wall. Beolab 28 is a familiar yet surprisingly compact presence. A symphony of anodised aluminium, handcrafted wood and premium fabrics in a variety of colours and finishes.
ENDURING ELEGANCE
Engineered to last
Made using aluminium from our legendary Factory 5 in Denmark, Beolab 28 is designed to stand the test of time. Ready to accompany you into the future and accommodate tomorrow's technological advances, with an upgradeable connectivity module.
INSTANTLY RESPONSIVE
Intelligent interaction
Intelligent, proximity-activated user interface and responsive touch controls for instant immersion in music, podcasts or radio stations. Or control remotely with your phone or optional Beoremote Halo. Curate your experience with one-touch access to your favourites.
35 years of innovation
The culmination of 35 years of innovation, Beolab 28 advances the active loudspeaker archetype first introduced with the Beolab Penta. Beautifully designed, powerful, all-in-one sound – now with music streaming built-in.
BEOREMOTE HALO
A remote control for accessing your music without having to use your mobile device. Integrated with touch screen display. Simple and intuitive.
"Beolab 28 can be positioned anywhere in the home thanks to their slim shape. They can also stream audio and provide a sound that automatically adapts to the surroundings." - Forbes
"The Beolab 28 is built to last, too, with its replaceable connectivity module. It’s been packed with enough processing power and connectivity to last for years." - Trusted Reviews
"The Bang & Olufsen Beolab 28 is a stunning £10,000 loudspeaker like no other." - GQ
Beolab 28
Sound
Recommended Room Size
15-50 m2
150-500 ft2
Speaker Configuration
1 x 1" tweeter
3 x 3" full range
1 x 6.5" woofer
Amplifier
1 x 100 watt, Class D, tweeter
3 x 100 watt, Class D, full range
1 x 225 watt, Class D, woofer
Frequency Range
27 - 23,000 Hz
Maximum Sound Pressure Level @1m
100 dB SPL
Bass Capability
94 dB SPL
Advanced Sound Features
Active Room Compensation
Adaptive Bass Linearization
Beam Width Control
Thermal Protection
Stereo Pairing
Beolab 28 is a stereo speaker set up.
Bang & Olufsen Stereo Pairing is factory default encoded using LC3plus high resolution Codec. LC3plus is licensed by Fraunhofer IIS. Read more on https://www.iis.fraunhofer.de/audio.
Design
Designer
Noto GmbH
Materials
Aluminium
Fabric
Wood
Polymer
Dimensions
25.3 W x 137 H x 25.3 D cm floor version
21.2 W x 140 H x 25.3 D cm wall mount version
