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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
Lasting up to 24 hours from one single charge, the Xtreme 4 has got you covered. You'll get lost in the music thanks to the detailed bass, immersive sound and impressive detail, no matter where you are.
JBL Xtreme 4
It's time to live loud! The JBL Xtreme 4 portable waterproof speaker delivers next-level massive JBL Pro Sound with amazing dynamics, even at top volume, thanks to two powerful woofers and two tweeters. Dual pumping JBL passive radiators give you deeper bass that moves you. Want to take your music outside? The handy shoulder strap makes it easy, while the rugged rubber bumpers and IP67 waterproof and dustproof rating mean that a sudden downpour or a dunk in the lake won't stop the fun. When it's time to create an even bigger audio experience, pair two Xtreme 4s for stereo sound. Or for your next party, use Auracast to connect the Xtreme 4 with any compatible JBL portable speakers, so your friends lounging poolside will vibe to the same playlist as the ones chatting indoors. 24 hours of playtime and a convenient power bank for your device mean you won't have to recharge until morning. All this, plus it's made with recycled plastic and recycled fabric. The JBL Xtreme 4 brings thrilling sound with you - everywhere.
• Next level massive JBL Pro Sound
• Up to 24 hours of playtime plus 6 hours with Playtime Boost
• Convenient shoulder strap
Next level massive JBL Pro Sound
Two woofers, two powerful drivers and dual pumping JBL Bass Radiators effortlessly deliver dynamic, immersive sound with deeper bass and plenty of detail. You'll get lost in the music wherever you are.
Up to 24 hours of playtime plus 6 hours with Playtime Boost
Your listening adventures can last all day long. Take the JBL Xtreme 4 with you from room to room, out to your backyard party, or off to the beach. With up to 24 hours of battery life, you can play music 'til the sun goes down—and comes back up again—before you'll need a recharge. Simply tap Playtime Boost to prolong the playtime, adding up to 6 hours to your battery life. It tunes and optimizes the performance for louder and crisper sound.
Convenient shoulder strap
The speaker can be carried on the shoulder or can be adjusted as crossbody, whatever your style or the mood.
AI Sound Boost
Get the most out of your speaker. AI Sound Boost analyses the incoming signal in real time while simultaneously using an AI algorithm to predict loudspeaker movement and power response. It pushes the driver to its maximum capability, fully exploiting the dynamic range for better and more powerful sound. It also reduces distortion even at high volume, maximising the bass output and overall loudness.
Waterproof and Dustproof
The JBL Xtreme 4's IP67 waterproof and dustproof rating ensures this portable speaker can handle almost any environment, from a poolside party to a seaside picnic.
Multi-Speaker Connection by Auracast
Want even bigger JBL Pro Sound? Stereo pair two Xtreme 4 speakers for a wider sound stage. For your biggest parties, multiple JBL speakers can be connected wirelessly using Auracast. You can also pump up your party with JBL PartyBoost by using the JBL Portable app to pair the Xtreme 4 with other JBL PartyBoost-compatible speakers.
Power Up with the Built-In Powerbank
Don't put the good times on pause. The JBL Xtreme 4's built-in powerbank lets you charge your devices without taking a break from the music.
Replaceable Battery*
Want even more life out of your speaker? Replace the rechargeable battery* in three simple steps, and your JBL Xtreme 4 will be back at full power. *Replaceable battery sold separately.
Fast Charge
Need a quick boost to see the party through? Ten minutes on the charger gets you another two hours of music.
JBL Portable App
Use the JBL Portable app to receive updates, get product support, and unlock features, all straight from your phone. Fine-tune your sound with multiple EQ preset options. Or use the fully customisable equaliser to adjust highs, mids, and lows - so your music is just right for you.
Made in Part with Recycled Materials
The JBL Xtreme 4 incorporates post-consumer recycled plastic and fabric for the speaker grille. It's also packaged in FSC-certified paper printed with soy ink.
Transducers
2 x 70 mm woofer / 2 x 2.75" , 2 x 20 mm tweeter / 2 x 0.75"
Rated output power
2 x 30W RMS woofer + 2 x 20W RMS tweeter (AC power mode) 2 x 20W RMS woofer + 2 x 15W RMS tweeter (Battery mode)
Frequency response
44 Hz - 20k Hz
Signal-to-noise ratio
> 80 dB
2.4GHz SRD frequency range
2407 MHz ~ 2475MHz
SRD transmitter power
< 10 dBm(EIRP)
Dynamic frequency response range (Hz)
44 Hz - 20k Hz
Bluetooth version
5.3
Charging time (hrs)
3.5
Maximum music playing time (hrs)
24
Features
IP Code: IP67
Charging cable
Powerbank
Multi-Point Connection
Waterproof
Wireless
Dustproof
Speed charge
Rechargable battery
Bluetooth
Dimensions (in)
11.69 x 5.87 x 5.55
Dimensions (cm)
29.7 x 14.9 x 14.1
Weight (kgs)
2.1
Weight (lbs)
4.63
What's in the box?
1 x JBL Xtreme 4
1 x PD adaptor (plug type varies by region)
1 x Quick start guide
1 x Warranty Card/Safety sheet
