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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The Sonos Roam 2 is durable, powerful and incredibly lightweight. Enjoy up to 10 hours of bass and clarity. Pair, play and go.
Roam 2
Astonishingly lightweight, durable and powerful, Roam 2 makes it easy to enjoy Sonos sound everywhere life takes you. Just pair, play and go. Enjoy up to 10 hours of size-defying clarity and bass. Fully IP67 waterproof and dustproof, Roam 2 is ready for the outdoors. Connect to WiFi at home with the Sonos app to unlock more features and use it as a smart speaker.
Amazing by every measure
Precision-engineered acoustics defy all expectations for a speaker this small, delivering exceptional clarity and bass that packs a punch. Automatic Trueplay™ fine-tunes the sound for your environment.
Battery life that goes the distance
Get up to 10 hours of non-stop playback. Use the power button to save battery life, and efficiently charge with the included USB-C cable and any compatible power adapter.
Tough and ready for adventure
Bring Sonos sound to the backyard, beach, trail, or slopes. Durably constructed, impressively lightweight, and IP67 waterproof and dustproof, Roam 2 is built to perform outdoors.
Always in its element
Splashes, sun, dirt, sand, snow, and extreme temperatures - Roam 2 is rigorously engineered and tested to withstand it all.
Shockingly durable
Don't let its elegant looks fool you. Shock-absorbing materials and a hard-wearing finish provide serious protection from drops, tumbles, scratches, and scuffs.
Easy to handle
The ultra compact and ergonomic design weighs less than a pound. Grab it, toss it in your bag, and go.
Keeps you in control
Tactile buttons give you intuitive control playback and volume, and prevent accidental presses when you're on the move.
Play both ways
Roam 2 is a remarkably versatile all-in-one. Use it as a Bluetooth speaker everywhere and as a smart speaker at home.
Unlock all the power of Sonos
Download the Sonos app and connect to WiFi at home for a next-level listening experience with higher-quality sound and greater control.
Extend your range
Listen freely around your home without having to stay close to your phone or computer.
Stream uninterrupted
Never worry about phone calls or notifications coming between you and your music.
Fill your home
Enjoy easy whole-home sound with multiple Sonos speakers.
One app does it all like it's nothing
The Sonos app brings all your content and settings together in one place for effortless control from any room.
Get extra help from Amazon Alexa
Use Alexa to set your Routines, control your smart home, access your calendar, shopping lists, and more.
Use your favourite app
Control Sonos directly from supoorted apps, including Pandora, Spotify, and TIDAL.
Share audio from your Apple devices
Stream directly from your iPhone, iPad, or Mac. With the Apple Home app, you can even use Siri on your device to play Apple Music.
Incredible any way you place it
Refined and versatile, Roam 2 looks at home anywhere in yours. Place it upright to save space or lay it on its side for increased stability. The sound automatically adapts for the best listening experience.
Music comes standard
Discover free music, original content, and thousands of live stations from around the world on Sonos Radio. Find it in the Sonos app as soon as you set up your system.
Customise your sound system
Mix and match products that fit all the places and ways you want to listen. Pair identical speakers for richer stereo sound, build a surround sound system for home cinema, and feel even more immersed when you add Sonos to every room.
Audio
Amplifiers
Two Class-H digital amplifiers have been perfectly tuned to the speaker's unique acoustic architecture
Microphones
The far-field microphone array uses advanced beamforming and multi-channel echo cancellation for quick and accurate voice control and automatic Trueplay tuning
Sound Swap
Hold the Play/Pause button to send sound between Roam 2 and the nearest Sonos product in your system
Tweeters
One tweeter creates a crisp, high-frequency response
TV Audio Swap
Press the Content Key to swap sound from select Sonos soundbars to Sonos Ace
Midwoofers
One midwoofer ensures faithful playback of mid-range frequencies and maximises low-end output
Automatic Trueplay
This software smartly optimises the sound for the environment and audio content. Must be initially enabled in the Sonos app
Adjustable EQ
Use the Sonos app to adjust bass, treble, and loudness
Details + Dimensions
Dimensions
Height: 6.61 in (168 mm)
Width: 2.44 in (62 mm)
Depth: 2.36 in (60 mm)
Weight
0.95 lbs (0.43 kg)
Colours
Black, White
Finish
Matte
LED
Lights on the product indicate connection, microphone activity, and mute status
IP67
Dustproof and waterproof (speaker can be submerged in 1 m/3 ft of water for up to 30 minutes.)
Controls
Press the buttons on the top/left side of the speaker to play, pause, skip, replay, adjust the volume, and mute/unmute the microphones. Use the Bluetooth button to pair a device. Press the power button to put the speaker in sleep mode, power off, and wake up.
Power + Connectivity
WiFi
Connect to WiFi with any 802.11a/b/g/n/ac 2.4 or 5 GHz broadcast-capable router
Bluetooth
Bluetooth 5.2 supports audio streaming from your Bluetooth-enabled device
Battery
18Wh battery provides up to 10 hours of continuous playback on a single charge at moderate volumes
Charging
Use the included USB-C charging cable with a compatible power adapter. You can also use the Sonos Roam Wireless Charger or any Qi-certified wireless charger
Operating temperature
41°F to 95°F
(5°C to 35°C)
USB-C Port
15W, 5V/3A
CPU
Quad Core
1.4 GHz A-53
Memory
1GB SDRAM
4GB NV
Apple AirPlay 2
Works with AirPlay 2 on Apple devices iOS 11.4 and higher on WiFi
Voice
Works with Sonos Voice Control and Amazon Alexa. Availability of services varies by language and country.
Box Contents
Main unit
Sonos Roam 2
USB-C to USB-C cable
Length: 3.9 ft (1.2 m)
Documentation
Quickstart Guide and legal/warranty information
Requirements
Audio source
Supported Bluetooth device
Power source
USB-C power adapter (7.5W or higher) and nearby electrical outlet for charging
