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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The TEAC UD-701N is a newly developed DAC, combined with numerous other features such as an analogue pre-amplifier, a network player, and a headphone amplifier.
With a newly-developed original discrete DAC, the advanced all-around UD-701N fascinates every audiophile as the core of an audio system. With the USB DAC functions as the foundation, a network player, an analogue preamp, a headphone amplifier and various other functions have been combined at a high level. This TEAC flagship with a newly-developed TEAC ΔΣ (Delta Sigma) discrete DAC has achieved a new level.
Newly-developed TEAC ΔΣ (Delta Sigma) discrete DAC
Instead of using a generic DAC IC, TEAC incorporated a newly-developed TEAC ΔΣ (Delta Sigma) discrete DAC comprised of discrete circuitry that uses FPGA incorporating their original algorithms. Analogue signals are output with high audio quality. DSD signals are transmitted as is, while PCM signals are transmitted after passing through a ΔΣ modulator and conversion to 1-bit signals. They can say that achieving this wide, perfectly clear sound field, which can be realised specifically because of the discrete design, is TEAC reaching the pinnacle of its sound objectives. With the TEAC ΔΣ discrete DAC, playback of 22.5MHz DSD and 384kHz/32-bit PCM is possible.
Dual mono structure
TEAC have incorporated an extravagant dual mono structure throughout the unit, from the power circuit with independent left and right toroidal core transformers to the D/A converter section and analogue output stage. This dual model structure, which has complete mono circuits for each of the two channels, prevents interference between the left and right channels, enabling the realisation of rich musical expression that reproduces the sense of space and dimension.
Fully-balanced transmission at every stage
The fully balanced transmission of both the left and right analogue output signals from after D/A conversion through the final output stage contributes greatly to improving the signal-to-noise ratio and increasing the dynamic range. This conveys signals in a purer state without losing the sense of air that high-resolution audio sources have.
Four high-capacity toroidal core transformers
In addition to the 2 toroidal core transformers for the independent left and right analogue signals, separate toroidal core transformers are also used in both the network module and digital control sections. In particular, stable electricity is supplied to the network module, which requires advanced processing, by strengthening the power supply for the network module section with linear power.
Analogue preamplifier function with 2 line inputs via RCA/XLR and 4 digital inputs
Not only as a USB DAC/Network player that employs two sets of coaxial and optical digital inputs, the UD-701N also works as a high-quality analogue preamplifier by employing additional analogue audio inputs via RCA and XLR connectors that allow users to connect conventional audio sources.
Their TEAC-QVCS (Quad Volume Control System) is a variable gain amp volume control with four independent circuits for left, right, positive and negative (L+, L−, R+ and R−). Placing this in the audio signal route makes it as short as possible, preventing the degradation of audio signals caused by drawing them through signal lines. Moreover, since the volume can be adjusted in extremely fine 0.5dB intervals, you can achieve the ideal volume for the audio system or headphones that you are using.
Improved TEAC-HCLD2 enhanced-current output buffer circuits
TEAC used TEAC-HCLD2 circuits, which are improved versions of our TEAC-HCLD (TEAC High Current Line Driver) enhanced-current output buffer circuits. These raise the current transmission capabilities that are important in analogue output circuits. Each channel has a positive and negative two-circuit structure with diamond buffer amplifiers, which have high current transmission capabilities, used as line drivers. Drive is differential for balanced output and parallel for unbalanced output. By increasing the current supply ability, transmitting the dynamism of audio signals without loss becomes possible.
Features at a glance
• Newly-developed TEAC ΔΣ (Delta Sigma) discrete DAC
• Dual mono, fully-balanced circuit structure realises outstanding channel separation
• Playback of 22.5MHz DSD and 384kHz/32-bit PCM is possible as a USB DAC and network player
• Preamp function with four digital inputs and two pairs of RCA/XLR line inputs
• 4-pin XLR headphone amplifier that can be switched between balanced and active ground
• MQA full decoder function that also supports digital inputs of CD Player
• Upconversion to 2/4/8× sampling frequencies using RDOT-NEO
• Bluetooth® receiver supports LDAC, aptX™ HD, and other high-resolution codecs
• Conforms to OpenHome standards and supports Roon Ready
• Supports Spotify Connect, Tidal, Qobuz, and TuneIn (Internet Radio)
• Unique TEAC-HCLD2 enhanced-current output buffer circuits
• Analogue preamp circuits with high resolution using TEAC-QVCS
Included accessories
• Power cord
• Remote control
• AAA batteries x2
• Owner's Manual
4-pin XLR headphone amplifier that can be switched between balanced and active ground
A total of four diamond buffers, one in each of the left, right, positive and negative circuits, are used in the dedicated headphone amplifier, enabling the connection of balanced drive headphones. Moreover, even during single-end use, by driving these amps in parallel, they can provide stronger drive than ordinary single-end headphone amplifiers. This enables the potential of many types of headphones, including 600Ω high-impedance headphones, to be realized.
Active ground is a drive method, based on the principles of a balance connection, that approaches 0 V by connecting the COLD connector to the ground and driving the ground forcibly using an amplifier circuit. Not only can a more ideal ground be realised than when using an ordinary ground, the impact of humming noise coming from the power can also be suppressed. Moreover, by lowering the noise floor, TEAC expect silence to be deepened, allowing the breathing of the artists and the texture of sounds to be felt more intimately.
MQA full decoder that also supports digital inputs
MQA (Master Quality Authenticated) is a high-quality audio codec that enables playback at the same quality level as studio masters. The UD-701N has an MQA decoder that controls D/A-converted waveforms with a precision as fine as 5 ms in order to achieve analog waveforms that are true to the original recordings. Playback sound that seems like the original to the human ear can be achieved by greatly reducing the “sound blurring” that occurs easily when sounds start suddenly and at other times when sound pressure differences are extreme.
Since a full decoder is included, in addition to file and network playback, MQA data from digital inputs can also be decoded. Playback of MQA CDs is possible by connecting the digital output of a CD player to the UD-701N.
Upconversion
The upconversion function uses RDOT-NEO (Refined Digital Output Technology NEO) to smoothly augment PCM digital audio signals and upconvert their sampling frequencies 2, 4 or 8 times (384kHz maximum). RDOT, which applies an analogous interpolation method using fluency logic, is a technology that was developed to enable reproduction and playback of frequencies higher than 20 kHz that are lost by 44.1kHz/48kHz digital signals. Based on the information read, analogous data is generated between the waveform samples, which also results in data above 20 kHz.
Bluetooth® receiver supports LDAC, aptX™ HD and other high-resolution transmission formats
In addition to the LDAC™ and LHDC codecs, which can transmit audio data with quality that is considered high resolution (96kHz/24-bit), it also supports Qualcomm® aptX™ HD, which is capable of 48kHz/24-bit transmission. Of course, the popular AAC, Qualcomm® aptX™ and SBC codecs are also supported, so you can easily enjoy high-quality wireless playback from smartphones and digital audio players.
Support for popular and convenient network functions, including OpenHome and Roon Ready
Common control apps that support OpenHome can be used with the UD-701N, which also supports this platform. Moreover, playlists on the UD-701N can be managed using TEAC HR Streamer and other control apps that support OpenHome. Gapless playback is also supported. With support for Roon Ready, functions provided by RAAT (Roon Advanced Audio Transport), including high-quality audio playback, easy and convenient operation using apps, and multi-room synchronised playback, can be used without limits.
* Support for Roon Ready will be added in a firmware update made available after product release.
Spotify Connect, Tidal, Qobuz, and TuneIn (Internet Radio)
Along with Spotify Connect, this model also supports Tidal and Qobuz, which are subscription music streaming services that enable listening to lossless CD-quality (44.1kHz/16-bit) recordings.
* Tidal Connect will be added in a firmware update made available after product release.
Bulk Pet USB transfer technology enables stable data transmission
When transmitting large amounts of digital data by USB cable from high-resolution audio sources, large inconsistencies arise in the processing loads of both the sending computer and the receiving USB DAC, and audio dropouts and other problems can occur. Using the Bulk Pet USB transfer technology, however, the same amount of data is transmitted at a steady rate, levelling the processing loads of both sides and realising stable data transmission. Since changes in computer load conditions can also affect audio quality, you can select from four pre-set transmission modes to choose the preferred audio quality.
Design features to prevent vibration
A floating structure is utilised to keep transformers, which can easily cause vibrations, isolated from the bottom panel. The lengths of all the side fins, which are for heat dispersion, have also been adjusted to prevent sympathetic vibrations.
In addition to using the minimum number of circuit board attachment screws, TEAC original pinpoint feet that utilize a new mechanism to provide play where they contact the bottom panel are used to thoroughly suppress vibrations that affect audio quality.
TEAC HR Audio Player, which supports 22.5MHz DSD playback with both Windows and Mac, provided for free
This free dedicated software can be used to easily play 22.5Mhz DSD and 384kHz/32-bit PCM, which represent the next generation of high-resolution audio sources, from Windows and Macintosh computers. By simply starting the software and selecting the UD-701N connected by a USB cable, digital audio data can be transmitted reliably with optimal conditions.
Since this software is designed for use with this model, there is no need to worry about the troubles that often occur with USB audio settings, including "no sound being output even when the USB DAC is recognised" and "sound being down-converted when it is output."
TEAC HR Streamer, which enables high-resolution playback from smartphones and tablets, provided for free
TEAC have prepared the Teac HR Streamer; a network control app of our own design, that supports Open Home. With the ability to make libraries by loading artwork and music tag data from song data already stored on NAS, intuitive and quick track selection operations are possible. Furthermore, you can select tracks and add them to playlists as you like, crossing freely between cloud services and local networks, including audio files stored on NAS and USB flash drives, as well as FLAC and MQA sources on Tidal and Qobuz. TEAC HR Streamer can be used on iOS and Android devices.
