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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The Technics SUG700M2 second gen Grand class amplifier with JENO Engine transmits and processes audio signals in full digital and with minimal jitter from the input stage to the power stage.
Related Products
The Technics SUG700M2 second gen Grand class amplifier with JENO Engine transmits and processes audio signals in full digital and with minimal jitter from the input stage to the power stage.
JENO Engine
In order to faithfully transmit the massive amount of audio data sent to the speakers without loss, the SU-G700M2 power amp section uses full digital amplification employing the JENO Engine, based on the design concept of reference systems. In order to solve the issue of sound quality degradation due to jitter, which poses problems for conventional digital amplifiers, the SU-G700M2 has an original jitter reduction circuit that eliminates jitter over the entire audible frequency range. Also, a unique, high-precision PWM (Pulse Width Modulation) conversion circuit is used for PWM conversion, which is important for sound quality. By optimising items such as the noise-shaping speed, degree, and quantization number through our unique expertise, data even in the wide dynamic range contained in high-resolution sound sources is converted to PWM signals without loss. These technologies provide reproduction of natural and finely detailed sound, enabling perception even of delicate music nuances.
LAPC
Speaker impedance changes with each frequency and a power amplifier is required to drive speakers without being affected by the speaker’s characteristics. However, conventional digital amplifiers are connected to speakers through a low-pass filter at the output stage, so they are even more strongly affected by the speaker impedance characteristics. Also, although the amplitude characteristics of conventional amplifiers due to negative feedback were improved, the phase characteristics could not be enhanced. We thus developed a speaker impedance adaptive optimisation algorithm that performs correction to the ideal impulse response through digital signal processing by measuring the frequency amplitude-phase characteristics of the amplifier with the speakers connected. This new technique enables flattening the frequency characteristics of amplitude and phase, which had previously not been achieved by amplifiers, as well as delivering a sound with rich spatial expression.
Advanced Speed Silent Power Supply
The power supply technology incorporated in the reference-class model SU-R1000 has been employed for improved speaker drive power and a greater feel of energy. The switching frequency has been increased from the conventional 100kHz band to the 400kHz band to ensure stable supply of voltage and current and to reduce adverse effects of modulation noise on the audio quality. The device is equipped with the same GaN FET and SiC SBD as those mounted in the SU-R1000 to deliver maximum performance from the high-speed switching power supply system. What’s more, a Super Low Noise Regulator is provided in the later stage. It prevents the decrease of regulation due to fixed switching frequency and impedes the mixing of noise component into high frequencies. The result is a low-noise and high-response power supply that maximises the performance of the digital amplifier.
Three-section Configuration
In integrated amplifiers there are a variety of circuits, including circuits that handle the micro-signals of inputs and those that handle a large current, such as output circuits and power-supply circuits. The SU-G700M2 uses a three-section construction with partitions installed between the circuit blocks according to the signal level handled. This eliminates interference between circuit blocks, thus achieving clear sound quality. In addition to the three-section construction, the SU-G700M2 comes with a bottom chassis featuring a two-layer construction with 1.2-mm-thick and 2-mm-thick steel plates, a top panel made of a 1.6-mm-thick steel plate and a 7-mm-thick aluminium front panel for improved vibration damping.
Low-noise PHONO Input
PHONO MC input is now supported. The PHONO input achieves low noise by using a differential parallel connection configuration of a first-stage, low-noise FET. In addition, four-level gain adjustment enables selection of the best gain according to the cartridge output. This enables optimal playback of high-grade analogue recorded sound sources tailored to the user’s environment.
Class AA Headphone Amplifier
The SU-G700M2 uses a Class AA headphone amplifier with separate amplifier circuits for voltage amplification and current amplification of the audio signal. The voltage is amplified by a high-grade operational amplifier, the current is amplified by an operational amplifier with high current-supply capability, and the high-grade PWM signal output from the JENO Engine is converted to analogue with high precision, thus enabling headphones to be ideally driven. This makes it possible to reproduce music with low distortion and a wide frequency range no matter what the load impedance of the headphones is.
Accurate Digital Technology
JENO Engine (Jitter Elimination and Noise-shaping Optimisation) LAPC (Load Adaptive Phase Calibration) High-speed Silent Hybrid Power Supply Battery Driven Clock Generator High-rigidity Metal Double Chassis
Noiseless Signal Technology
Digital Noise Isolation Architecture Optimally Activated Circuit System
Technics Definitive Design
High-rigidity Cabinet Three-section Configuration
FTC Output Power
70 W + 70 W (1 kHz, T.H.D. 0.5 %, 8 Ω, 20 kHz LPF) 140 W + 140 W (1 kHz, T.H.D. 0.5 %, 4 Ω, 20 kHz LPF)
