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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
Hisense have extended their Mini LED range. The U7 Series brings premium Mini-LED and Quantum Dot technology, along with a minimalistic design. Bringing you detailed, lifelike images and immersive sound.
U7K 65" Smart 4K Ultra HD HDR Mini-LED TV
Key Features
• Direct Lit Full Array
• Mini-LED HDR 1000
• Quantum Dot Colour
• Hi View Engine with AI Processing
• Dolby Atmos
• 2.1 Channel with Built In Sub
The U7 Series is getting significant upgrades for 2023. The newly added Mini-LED technology increases the dimming zones compared to last year by more than a factor of 10 (55" (65"x7.5). With Mini-LED HDR 1000, Quantum Dot technology, an upgraded 144Hz panel and a total HDR solution including Dolby Vision, the U7 delivers the most detailed, lifelike, and vivid images. In addition to these break through picture developments, the U7 also doesn't disappoint when it comes to powerful and immersive sound with its 2.1 channel speaker system with a built-in sub woofer. As well as the upgraded 144Hz VRR panel, the U7 also features 144Hz Game Mode Pro bringing together industry-leading technology (AMD Freesync Premium) and connectivity (HDMI2.1 eArc) to give you the winning gaming formula, now available up to an awe-inspiring 100-inch screen size.
Great Things Come in Small Packages
Mini-LED technology combines thousands of individual LED lights smaller than a grain of rice, grouping them into miniature dimming zones. By having a huge number of the independent dimming zones this new technology gives an incredible level of control in terms of brightness, contrast and colour offering users detailed, exquisite and lifelike images to a remarkable level with superior blacks and gradation.
Billion+ Shades of Vivid Colour
Quantum Dot + Mini LED Experience colour like never before, Hisense TV's can reproduce over one billion shades of colour, with this amazing range of colours you can experience and enjoy colour in its truest and most natural way.
Scene-by-Scene Intelligent Processor
The Hisense quad core Hi-View Engine utilises the latest in AI processing technology. Automatically optimising both images and audio in real-time on a frame-by-frame basis, fine-tuning each frame - including resolution, brightness, contrast, colour, motion, depth and detail, delivering an image that is vibrant and lifelike. The AI processing capability of the Hi-View Engine also enables it to be able to upscale content to a 4k quality image with sharpness, clarity and a lifelike detail.
AI Real-Time Scenario-Specific Optimisation
Let your TV do the work with the intelligent Al Picture optimisation software. Like the world's greatest critic, your TV will analyse the composition of each frame and adjust your brightness, resolution, colour settings, and more so that each scene looks perfect - and you don't have to do anything but sit back, relax, and let your smart TV take care of everything.
Perfect Brightness All Day and Night
In order to get the very best out of your TV and your TV content Hisense offer a complete HDR solution (HDR10+ Adaptive, HDR10+, HDR10, 4k HDR immersive & Dolby Vision IQ) meaning wherever you get your content you can be sure your Hisense TV will deliver a breath-taking picture. Dolby Vision IQ intelligently optimises your TV based on lighting conditions for a perfect picture in your room at every moment.
Step Into the Story with Dolby Atmos
Dolby Atmos delivers the ultimate immersive listening experience allowing you to feel and hear the sounds from all directions. By precisely placing the sounds and moving them around all around you, you can enjoy immersive, natural and true to life sound. It's so realistic you'll feel every moment as if you are actually there.
Feel Every Note
To help amplify the benefits of Dolby Atmos & DTS Virtual X, the U7 features a built in Sub-Woofer delivering powerful and robust low-end frequencies create a truly engaging audio experience that you can feel.
Every Seat is a VIP Seat
Forget the family Friday night fight for the best seat in the house, with your Hisense TV's wide viewing angles everyone can enjoy a great view and vivid colours from wherever you're sitting. See every moment from any angle without the brightness of the sun or the lights in your room getting in the way. Hisense's Anti Reflection TV screens effectively absorb reflections reducing distractions day or night.
The Power of SMART
VIDAA U7 Smart OS, it offers the most compelling way to watch your favourite content. With its intuitive and customisable VIDAA U7 Smart TV OS for quicker access to your favourite entertainment from Disney+, Netflix, Prime Video, YouTube Freeview Play and more.
Voice Control with Amazon Alexa Built In
Find your favourite content faster and more easier using the power of your voice, with Hisense's ergonomic voice remote, there’s no more typing or scrolling, you simply have to ask. Alternatively, connect your Alexa or Google enabled devices simply for a seamless hands-free control of your Hisense TV. Simply say 'Alexa', 'Hey Google' or 'Hey Vidaa' and start your journey.
Unleash the Power of IMAX at Home
IMAX enhanced gives you the opportunity to experience content as the filmmaker intended, it's the closest you can get to that IMAX cinema experience in the comfort of your own home. One of most noticeable benefits you will get from this feature is up to 26% more picture on your screen, reduced black bars at the top and bottom of the picture, and cramming in more action. IMAX enhanced certified TV's have to complete rigorous quality standards set out by IMAX, meaning you get clearer, brighter pictures with reduced noise and grain as well as immersive sound thanks to DTS:X.
Watch Your Movies and TV Shows the Way the Filmmakers Intended
Filmmaker mode is a picture mode designed to reduce the amount of post-processing applied to movies and TV shows giving you a much cleaner and cinematic experience, allowing you to enjoy content in the way the filmmakers intended.
Experience 144Hz Game Mode
144Hz Game Mode Pro automatically fires up when a gaming connection is detected through ALLM, providing you with the pinnacle in gaming enjoyment. With 144Hz VRR experience the smoothest possible game play enhanced further with ultra-low input lag. Image tearing and stuttering are also a thing of the past thanks to AMD FreeSync Premium, specifically created to deliver the most responsive and detailed experience yet.
Control Your Game with Game Bar
Bringing all this cutting-edge technology together in one place is the Hisense Game Bar, a hugely useful addition enabling players to quickly access important gaming settings without ever needing to leave the game screen. Let your Hisense TV help take your gaming to the next level by putting you firmly in control.
Stadium Level Enjoyment Right in Your Home
Whether you are watching football, tennis or motor sports, with the MEMC ultra motion (motion estimation and motion composition) and Sports Mode, you can enjoy ultra smooth motion images. The TV identifies the tiniest details and removes any noise using a dynamic algorithm tailored for fast moving objects.
Stay Connected
Built In WiFi6 brings you faster than ever connection speeds as well as less bandwidth congestion. Essential for gamers and video streamers you'll enjoy the benefit of a more stable connection with less of that frustrating buffering. Connect Bluetooth® compatible devices to your TV for easy wire free entertainment. Pair your Bluetooth headphones with your Hisense TV and enjoy your shows and music without any interruptions. Wisa Ready enables you to experience a loss free high quality audio stream with out the need for additional software.
